Driver Frequently Asked Questions
01
What documents do I need to become a driver?
- Driver’s permit
- Photo of car
- Valid insurance
02
I uploaded all my documents but can’t go online.
Please allow up to 7 business days after submitting your documents for approval. Our team will be checking your documents to ensure they are acceptable. If 7 business days has passed and you are still unable to go online, please contact us
03
Can I have a friend in my car while working?
No. Gamride Pro does not condone other personnel in your car apart from the rider and personnel of the rider. We take these reports very seriously and it can result in suspension or deactivation from our platform. Please see our Driver Guidelines outlined here.
04
Why did my document get rejected?
Driver documents can be rejected if your face is not properly visible, eg wearing sunglasses or a hat. Other documents can be rejected for illegibility/blurriness. If you are unsure why your document was rejected, please contact us via support@gamridepro.com
05
I was involved in an accident while on a trip, what do I do?
We are committed to the safety of everyone using Gamride Pro. If you have been involved in an accident, please follow these steps:
- Check that all parties involved are safe.
- Notify police and paramedics if necessary.
- Contact us.
06
My Rider was rude
Feedback is valuable to our platform. We are constantly monitoring feedback on our riders in order to provide you with the best service. Feel free to rate your rider accordingly and/or contact us about a particular rider.
