Gamride Pro – Foundational Statements & Ethics

Mission Statement

To deliver fast, professional, and dependable ride-hailing services across The
Gambia by combining advanced technology with verified, trained drivers —
ensuring passengers enjoy premium transport at transparent prices, anytime
and anywhere.

Gamride Pro Mission Statement

To transform daily transportation in The Gambia by eliminating unsafe,
overpriced, and unreliable rides — delivering a fast, fair, and professional
ride-hailing experience through technology, verified drivers, and transparent
pricing.

We are committed to closing the gap in mobility by giving riders access to
trusted, trained drivers with real-time tracking, fixed fares, and secure
payment options — all powered by a platform built for Gambians, by
Gambians.

Vision Statement

To become the leading fixed-fare ride-hailing platform in West Africa by
setting the gold standard for reliability, driver accountability, rider safety, and
payment flexibility — starting with The Gambia.

Gamride Pro Vision Statement

To build a nationwide and pan-African transportation platform that sets a new
standard for safety, professionalism, and accessibility — starting with solving
the broken ride-hailing experience in The Gambia.

We envision a future where every ride is reliable, every driver is verified, and
every passenger pays exactly what’s fair — no haggling, no scams, no
stress.

Core Values

     1. Professionalism
We maintain high standards for drivers, vehicles, and service quality.

     2. Transparency
No hidden fees, no negotiation — riders always know what they’re paying.

     3. Safety
All vehicles are inspected. All drivers are background-checked and trained.

     4. Punctuality
With live tracking and GPS-based matching, we aim to always be on time.

     5. Trust & Accountability
We hold both drivers and riders accountable to ensure fair, respectful service.

     6. Innovation
We continuously improve our platform to meet the evolving needs of our users.

     7. Community First
We support local drivers and offer safe, accessible transport to all.

Code of Conduct

For Drivers:

     ● Always keep vehicles clean, safe, and presentable

     ● Wear appropriate, professional attire during service

     ● Never solicit direct payments outside of the app (e.g. personal Wave numbers)

     ● Accept only pre-confirmed bookings — no side negotiations

     ● Submit to monthly vehicle inspections and mandatory re-verification

     ● Respect rider privacy, safety, and dignity at all times

     ● Remit any due platform commission on time

     ● Violation of payment, behavior, or safety policies will result in suspension or termination

For Riders:

     ● Use only verified payment methods: wallet, Wave, Afrimoney, or card (when available)

     ● Be ready at pickup point at the scheduled time

     ● Respect drivers and their vehicles

     ● Avoid cash unless pre-authorized by the platform

     ● Report any misconduct or delays through the app or Gamride Pro customer support

For Partner Operators (if applicable):

     ● Ensure drivers under your management follow platform standards

     ● Help enforce vehicle inspections, documentation, and payment compliance

     ● Do not override platform rules without written approval
Additional Security Measures:

     ● GPS tracking and ride logging

     ● Wallet and mobile money flow monitoring

     ● Driver ratings, flagging, and tier systems

     ● First-time user restrictions (wallet/coupon use only, no cash)

     ● Admin-level overrides for payment control